Infosys BPM Hiring Process Specialist | Bangalore Location

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Company: Infosys BPM Limited
Role: Process Specialist
Location: Bangalore, India
Experience Required: 1–3 years (preferred)
Employment Type: Full-time


About Company

Infosys BPM, the business process management arm of Infosys, offers end-to-end transformative services to clients across industries. Known for its focus on innovation, operational excellence, and employee development, Infosys BPM is a trusted employer in the BPM space.


Table of Contents

  • Job Responsibilities
  • Technical and Professional Requirements
  • Preferred Skills
  • Location & Work Mode
  • How to Apply
  • Telegram & WhatsApp Channel

Job Responsibilities

  1. Execute complex tasks as per standard operating procedures (SOPs) within defined SLAs.
  2. Prioritize and manage assigned tasks efficiently based on complexity and deadlines.
  3. Accurately monitor and process batches of transactions/records, identifying and correcting errors.
  4. Handle individual cases independently, ensuring minimal rework and adherence to quality and timeline standards.
  5. Manage client operational volume — including account updates, conversions, and resolving items not in good order.
  6. Ensure compliance with all regulatory and legal requirements during transaction processing.

Technical and Professional Requirements

  • Strong oral and written communication skills
  • Keen attention to detail
  • Strong analytical and logical reasoning
  • Ability to present well-reasoned viewpoints and justify key decisions
  • Proficiency in MS Office (Word, Excel, Outlook) and familiarity with enterprise applications

Preferred Skills

  • Knowledge of Insurance – US Retirement domain, especially with 401(k) plans
  • Prior experience with Vanguard systems is a plus

Location & Work Mode

📍 Location: Bangalore, India
💼 Work Mode: Likely hybrid or on-site (subject to Infosys policy)


How to Apply

Interested candidates can apply directly through the Infosys BPM careers portal using the link below:
🔗 Apply Now


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