About Revolut

Revolut is transforming how people manage their finances. Since its inception in 2015, the company has been on a mission to provide users with more control, clarity, and freedom when it comes to their money. With over 55 million customers globally, Revolut offers services in spending, saving, investing, currency exchange, and travel.

Recognized as a Great Place to Work™, Revolut is supported by a global team of 10,000+ professionals, operating from various locations worldwide. The company is constantly expanding and looking for individuals who are passionate about innovation and problem-solving.

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Table of Contents

• Job Role
• Job Description
• Key Responsibilities
• Who Can Apply?
• Diversity & Inclusion at Revolut
• How to Apply?
• Glassdoor Salary Estimate
• Join Our Telegram & WhatsApp Channels

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Job Role: Support Specialist – Complaints

Location: Remote (Work From Home)
Experience Required: Minimum 1 year in customer support
Employment Type: Full-Time

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Job Description

Revolut is seeking a proactive and detail-oriented Support Specialist – Complaints to join its global operations team. In this role, you’ll be the central point for handling customer complaints with fairness and transparency. You’ll work closely with internal and external stakeholders to investigate issues and ensure customer satisfaction.

This is a great opportunity to grow your career in a fast-paced and global fintech environment.

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Key Responsibilities

• Manage and resolve formal customer complaints within regulatory timelines
• Identify root causes and implement solutions for recurring issues
• Enhance internal processes to improve service quality
• Maintain accurate records and manage a centralized complaint archive
• Collaborate with teams including Customer Support, Product, and Quality Assurance
• Ensure compliance with all relevant regulatory requirements
• Take ownership of issues from start to finish, delivering a top-tier customer experience
• Stay updated on industry trends and compliance standards

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Who Can Apply?

Required Skills & Qualifications:

• At least 1 year of experience in customer support
• Excellent communication skills in English
• Strong analytical and problem-solving abilities
• Ability to think strategically when resolving customer issues
• Meticulous attention to detail

Preferred (Not Mandatory):

• Proficiency in additional languages
• Prior experience in fintech or global support teams

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Diversity & Inclusion at Revolut

Revolut values diversity and is committed to creating an inclusive work environment. The company encourages applicants from all backgrounds to apply, believing that diverse teams build better products and services.

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How to Apply?

Interested candidates can apply directly through the official Revolut Careers Page or visit the job application link below:
👉 Click Here to Apply

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Glassdoor Salary Estimate

According to Glassdoor, the average salary for a Support Specialist at Revolut in India ranges between ₹4.5 LPA to ₹6.5 LPA, depending on experience and location. This is an estimate and may vary based on individual profiles and negotiations.

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